FAQs

Why should we buy from you?

If you've ever tried to shop vintage, you will know there's very rarely just ONE space selling one thing. Vintage shops tend to sell a variety of vintage items including clothes, accessories and handbags. Handbag consignment shops tend to sell all sorts of random handbags. Wouldn't it be nice if someone who actually knew something about vintage handbags SPECIFICALLY? Having been a long time collector of vintage handbags, Granddaughter decided it was high time beautiful old handbags had its own standalone platform in this world. This is where MGFT comes in, occupying a very unique spot in the vintage world. 

Being a boutique shop, we provide the best of both worlds. Large retailers second hand have guaranteed authenticity but also charge huge markups. Small retailers have lower prices but you don't know if they're selling the real thing/ are they about to scam you. Seems like generally a bad idea to transfer $10,000 into a personal bank account to a person you don't know right?

MGFT occupies a special space in the vintage world. Granddaughter is a personal collector with a passion for hunting and collecting vintage Chanel and not burdened with huge costs, can honestly sell only items she would personally use. If you buy from us, you're buying our years of experience, careful curation (i.e picky taste) and peace of mind. 

If you've always wanted to buy a piece of history but didn't know where to start, here is a good place to! We specialise in selling the vintage "Diana" style, at the best quality available. We also sometimes stock mini squares and the ever-popular classic flap. Together, we call these the Holy Trinity and they are the basics for any avid vintage Chanel beginner. 

Since most of our customers are just starting out, we're here to provide answers to any questions or queries you may have. So send us an email! 

For our most authentic and engaged self, find us on Instagram. One quick swipe will indicate to you that we are most definitely a real person with a huge passion for collecting vintage Chanel bags!

Where are your bags from?

Simply put, our bags are from everywhere. We buy from a network of sellers (who are also buyers themselves) from around the world. This is not as easy as googling 'vintage Chanel Diana bag'. These are longstanding relationships we've built with other businesses who are also vintage dealers. 

The buying is a proactive process of procurement which is labor and time intensive. Experience with buying this particular style is really what sets us apart from others. Having now seen hundreds of Dianas over a few years, you can trust us to have seen everything in the vintage Chanel Diana world. You will notice that our quality is supreme to others and we take time to showcase each bag's unique flaws and strengths. 

Shipping

We know you want to get your bag as soon as possible, so we ship using HK Post or Fedex, tracked and normally it will take 2-4 business days to arrive at your address. Unfortunately we don't ship on Sundays and Hong Kong public holidays.

No item we have ever shipped has ever gotten lost but obviously we cannot guarantee since this process is out of our control. You will receive the tracking number when we have shipped the item so you can track it on the go.

Refunds

We spend a lot of time curating and stocking each item to our store. Therefore, we strongly encourage equally thoughtful consideration before purchase. We only accept refunds in unique pre-agreed circumstances (see returns, authenticity and recoloring). To return your product, you should contact us first to arrange for returns. You may only refund within 15 days of purchase.

You will be responsible for paying for your own shipping costs for returning your item. The item must have the handle tag intact for a full refund. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Items lost during refund

The customer will bear the risk of lost items during shipment. Should the item get lost during shipment, you will not receive a refund. We therefore advise that if you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item otherwise.

Other brands/Sourcing requests

As of right now, we do not stock vintage items from other brands, although in our personal collection we do have a variety. 

Authenticity 

See page on returns, authencity and recoloring.

Do you sell pre-loved bags?

Yes and no. We sell vintage bags (15 years or older) so they are often times pre-loved. However, sometimes we come across items that have never been used but are still at least 15 years old. Generally we are very doubtful when a bag is over 15 years old and is apparently "new" - logically that does not make sense does it?